FAQs

If you wish to delete your Loop App account, you have two options. First, you can log into the Loop […]

There are a few easy options. You can use a phone number, email address or Google Sign In (on Android

Loop’s EV charging stations are compatible with all plug-in electric vehicles. Our level 2 charging stations are equipped with the

Our users have a few options on how to start charging sessions. You can use the QR scanner in the

Normally, all of our EV charging stations have QR codes on the front panel. If for some reason a QR

The status of all Loop chargers is clearly marked within the Loop app. Simply use the “Search” section in the

Rates vary depending on the station. Some private stations will have reduced rates, while others may charge slightly more depending

For public stations, you’ll just need to have enough credit balance in your Loop account before starting the charge session.

You can add a credit or debit card to the “Payment Information” section ahead of any car charging session. You

Open your Loop app and navigate to the “Credit balance” section, then “Payment information”. You can add your preferred payment